{"id":288,"date":"2025-04-23T15:51:21","date_gmt":"2025-04-23T12:51:21","guid":{"rendered":"https:\/\/olyoo.ro\/?page_id=288"},"modified":"2026-10-26T11:23:53","modified_gmt":"2026-10-26T09:23:53","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/olyoo.eu\/ro\/terms-and-conditions\/","title":{"rendered":"Informa\u021bii Legale"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Termeni \u0219i Condi\u021bii<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ultima actualizare: 24 octombrie 2026<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Bine a\u021bi venit pe <strong>Olyoo<\/strong>!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ace\u0219ti Termeni \u0219i condi\u021bii reglementeaz\u0103 utilizarea site-ului nostru web, <a href=\"https:\/\/olyoo.eu\/ro\/\">www.olyoo.eu<\/a>, precum \u0219i achizi\u021bionarea produselor prin intermediul magazinului nostru online.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Te rug\u0103m s\u0103 \u00eei cite\u0219ti cu aten\u021bie \u00eenainte de a plasa o comand\u0103. Prin plasarea unei comenzi, accep\u021bi ace\u0219ti Termeni \u0219i condi\u021bii, f\u0103r\u0103 ca acest lucru s\u0103 \u00ee\u021bi afecteze drepturile prev\u0103zute de legisla\u021bia aplicabil\u0103 privind protec\u021bia consumatorilor.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Informa\u021bii generale<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Site-ul <a href=\"https:\/\/olyoo.eu\/ro\/\"><strong>www.olyoo.eu<\/strong><\/a> este operat de <strong>AEXPERTSALES SRL<\/strong>, o societate \u00eenregistrat\u0103 \u00een Rom\u00e2nia.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pentru orice \u00eentreb\u0103ri sau solicit\u0103ri de asisten\u021b\u0103, ne po\u021bi contacta la:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Email:<\/strong> <a href=\"mailto:office@olyoo.eu\">office@olyoo.eu<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Produse \u0219i disponibilitate<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Olyoo comercializeaz\u0103 juc\u0103rii din plu\u0219, accesorii \u0219i produse conexe.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Depunem toate eforturile pentru a ne asigura c\u0103 descrierile produselor, fotografiile, pre\u021burile \u0219i celelalte informa\u021bii afi\u0219ate pe site-ul nostru sunt corecte \u0219i actualizate.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Te rug\u0103m s\u0103 re\u021bii c\u0103 nuan\u021bele produselor pot varia u\u0219or \u00een func\u021bie de set\u0103rile ecranului dispozitivului t\u0103u.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Toate produsele sunt disponibile \u00een limita stocului existent. Ne rezerv\u0103m dreptul de a actualiza informa\u021biile despre produse, pre\u021burile sau disponibilitatea acestora f\u0103r\u0103 notificare prealabil\u0103. Aceste modific\u0103ri nu vor afecta comenzile deja acceptate.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Comenzi \u0219i confirmarea comenzilor<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Clien\u021bii pot plasa comenzi prin intermediul site-ului nostru, select\u00e2nd produsele dorite \u0219i parcurg\u00e2nd procesul de finalizare a comenzii.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Clien\u021bii sunt responsabili pentru furnizarea unor informa\u021bii de contact, facturare \u0219i livrare corecte \u0219i complete.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dup\u0103 plasarea unei comenzi, vei primi un e-mail prin care \u00ee\u021bi confirm\u0103m c\u0103 am primit comanda.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Contractul de v\u00e2nzare se \u00eencheie atunci c\u00e2nd Olyoo confirm\u0103 \u00een mod expres acceptarea comenzii tale, inclusiv prin intermediul unei confirm\u0103ri de expediere.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ne rezerv\u0103m dreptul de a refuza sau anula o comand\u0103 din motive legitime, inclusiv indisponibilitatea produselor, probleme legate de plat\u0103 sau suspiciuni privind o activitate frauduloas\u0103.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dac\u0103 o comand\u0103 nu poate fi onorat\u0103 dup\u0103 ce plata a fost \u00eencasat\u0103, clientul va fi informat, iar sumele pl\u0103tite vor fi rambursate f\u0103r\u0103 \u00eent\u00e2rzieri nejustificate.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Pre\u021buri \u0219i pl\u0103\u021bi<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Toate pre\u021burile produselor sunt afi\u0219ate \u00een RON sau EUR, \u00een func\u021bie de moneda selectat\u0103, \u0219i includ TVA, dup\u0103 caz.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Valoarea final\u0103 a comenzii, inclusiv eventualele costuri suplimentare aplicabile, este afi\u0219at\u0103 \u00eenainte de confirmarea final\u0103 a comenzii.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Metodele de plat\u0103 disponibile sunt prezentate \u00een timpul finaliz\u0103rii comenzii \u0219i pot varia \u00een func\u021bie de loca\u021bia clientului.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ne rezerv\u0103m dreptul de a modifica pre\u021burile \u00een orice moment. Cu toate acestea, modific\u0103rile de pre\u021b nu vor afecta comenzile care au fost deja acceptate.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Promo\u021bii \u0219i coduri de reducere<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Olyoo poate organiza ocazional campanii promo\u021bionale, oferte speciale sau poate pune la dispozi\u021bie coduri de reducere.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ofertele promo\u021bionale sunt supuse condi\u021biilor specifice, criteriilor de eligibilitate \u0219i perioadelor de valabilitate aferente.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cu excep\u021bia cazului \u00een care se precizeaz\u0103 altfel, codurile de reducere nu pot fi cumulate cu alte oferte promo\u021bionale \u0219i nu pot fi preschimbate \u00een numerar.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ne rezerv\u0103m dreptul de a refuza utilizarea frauduloas\u0103 sau neautorizat\u0103 a codurilor promo\u021bionale, \u00een conformitate cu legisla\u021bia aplicabil\u0103.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. Responsabilit\u0103\u021bile clien\u021bilor<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Prin utilizarea site-ului nostru, e\u0219ti de acord s\u0103:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Furnizezi informa\u021bii corecte atunci c\u00e2nd plasezi o comand\u0103.<\/li>\n\n\n\n<li>Utilizezi site-ul numai \u00een scopuri legale.<\/li>\n\n\n\n<li>Te ab\u021bii de la activit\u0103\u021bi care ar putea deteriora, perturba sau compromite func\u021bionarea ori securitatea site-ului.<\/li>\n\n\n\n<li>Respec\u021bi drepturile de proprietate intelectual\u0103 aferente con\u021binutului \u0219i produselor noastre.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Ne rezerv\u0103m dreptul de a lua m\u0103suri rezonabile \u00eempotriva activit\u0103\u021bilor frauduloase, utiliz\u0103rii abuzive sau \u00eenc\u0103lc\u0103rii acestor Termeni \u0219i condi\u021bii.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">7. Proprietate intelectual\u0103<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u00centregul con\u021binut original disponibil pe <a href=\"https:\/\/olyoo.eu\/ro\/\"><strong>www.olyoo.eu<\/strong><\/a>, inclusiv textele, fotografiile, ilustra\u021biile, elementele grafice, logo-urile, designurile \u0219i alte materiale, este de\u021binut de AEXPERTSALES SRL sau utilizat \u00een mod legal \u00een baza unei licen\u021be acordate acesteia.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Acest con\u021binut este protejat de legisla\u021bia aplicabil\u0103 privind drepturile de autor \u0219i proprietatea intelectual\u0103.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Reproducerea, distribuirea, modificarea sau utilizarea comercial\u0103 neautorizat\u0103 a con\u021binutului protejat este interzis\u0103 f\u0103r\u0103 acordul prealabil scris, cu excep\u021bia cazurilor permise de lege.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">8. Disponibilitatea \u0219i corectitudinea informa\u021biilor de pe site<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Depunem eforturi rezonabile pentru a ne asigura c\u0103 site-ul nostru func\u021bioneaz\u0103 corespunz\u0103tor \u0219i c\u0103 informa\u021biile furnizate sunt corecte.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cu toate acestea, pot ap\u0103rea ocazional \u00eentreruperi temporare, erori tehnice sau activit\u0103\u021bi de mentenan\u021b\u0103.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ne rezerv\u0103m dreptul de a actualiza, \u00eembun\u0103t\u0103\u021bi sau modifica func\u021bionalit\u0103\u021bile site-ului atunci c\u00e2nd este necesar.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nicio prevedere a acestor Termeni \u0219i condi\u021bii nu exclude \u0219i nu limiteaz\u0103 r\u0103spunderea \u00een situa\u021biile \u00een care o astfel de excludere sau limitare este interzis\u0103 de legisla\u021bia aplicabil\u0103.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">9. Confiden\u021bialitate \u0219i date cu caracter personal<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Respect\u0103m confiden\u021bialitatea ta \u0219i ne angaj\u0103m s\u0103 \u00ee\u021bi protej\u0103m datele cu caracter personal.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Datele cu caracter personal sunt prelucrate \u00een conformitate cu Regulamentul general privind protec\u021bia datelor (UE) 2016\/679 (GDPR) \u0219i cu legisla\u021bia rom\u00e2n\u0103 aplicabil\u0103.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pentru informa\u021bii detaliate despre modul \u00een care colect\u0103m, utiliz\u0103m, stoc\u0103m \u0219i protej\u0103m datele cu caracter personal, inclusiv despre utilizarea cookie-urilor, te rug\u0103m s\u0103 consul\u021bi <strong>Politica de Confiden\u021bialitate<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">10. Politici suplimentare ale magazinului<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Pentru informa\u021bii detaliate privind anumite aspecte ale achizi\u021biei tale, te rug\u0103m s\u0103 consul\u021bi urm\u0103toarele pagini disponibile pe site-ul nostru:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Informa\u021bii despre livrare<\/strong><\/li>\n\n\n\n<li><strong>Retururi \u0219i dreptul de retragere<\/strong>, inclusiv formularul de retragere \u0219i Garan\u021bia legal\u0103<\/li>\n\n\n\n<li><strong>Politica de Confiden\u021bialitate<\/strong>, inclusiv informa\u021biile despre cookie-uri<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Aceste politici ofer\u0103 informa\u021bii suplimentare relevante pentru achizi\u021biile efectuate prin intermediul magazinului nostru online \u0219i trebuie citite \u00eempreun\u0103 cu ace\u0219ti Termeni \u0219i condi\u021bii.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">11. Reclama\u021bii \u0219i solu\u021bionarea litigiilor<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Ne propunem s\u0103 oferim o experien\u021b\u0103 de cump\u0103r\u0103turi pl\u0103cut\u0103 \u0219i s\u0103 solu\u021bion\u0103m sesiz\u0103rile clien\u021bilor \u00een mod echitabil \u0219i eficient.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dac\u0103 ai \u00eentreb\u0103ri sau reclama\u021bii cu privire la produsele ori serviciile noastre, te rug\u0103m s\u0103 ne contactezi la:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Email:<\/strong> <a href=\"mailto:office@olyoo.eu\">office@olyoo.eu<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dac\u0103 un litigiu nu poate fi solu\u021bionat pe cale amiabil\u0103, consumatorii se pot adresa Autorit\u0103\u021bii Na\u021bionale pentru Protec\u021bia Consumatorilor (ANPC) din Rom\u00e2nia.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">De asemenea, consumatorii pot apela la procedurile de solu\u021bionare alternativ\u0103 a litigiilor (SAL) prin intermediul autorit\u0103\u021bilor competente relevante.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Mai multe informa\u021bii sunt disponibile la <a href=\"https:\/\/anpc.ro\/\">www.anpc.ro<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">12. Legea aplicabil\u0103<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Ace\u0219ti Termeni \u0219i condi\u021bii sunt guverna\u021bi de legisla\u021bia rom\u00e2n\u0103.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00cen cazul clien\u021bilor care locuiesc \u00een alte \u021b\u0103ri ale Uniunii Europene, drepturile obligatorii de protec\u021bie a consumatorilor prev\u0103zute de legisla\u021bia aplicabil\u0103 a Uniunii Europene sau de legisla\u021bia na\u021bional\u0103 r\u0103m\u00e2n neafectate.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Litigiile care nu pot fi solu\u021bionate pe cale amiabil\u0103 pot fi \u00eenaintate instan\u021belor judec\u0103tore\u0219ti competente, \u00een conformitate cu legisla\u021bia aplicabil\u0103.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">13. Modificarea Termenilor \u0219i condi\u021biilor<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Olyoo \u00ee\u0219i rezerv\u0103 dreptul de a actualiza ace\u0219ti Termeni \u0219i condi\u021bii atunci c\u00e2nd este necesar, pentru a reflecta modific\u0103ri legislative, opera\u021bionale sau comerciale.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Orice actualizare va fi publicat\u0103 pe aceast\u0103 pagin\u0103, \u00eempreun\u0103 cu data ultimei revizuiri.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Termenii actualiza\u021bi nu vor modifica retroactiv contractele de v\u00e2nzare deja \u00eencheiate, cu excep\u021bia cazurilor permise de lege.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Terms and Conditions Last updated: October 24, 2026 Welcome to Olyoo! These Terms and Conditions govern your use of our website, www.olyoo.eu, and the purchase of products through our online store. Please read them carefully before placing an order. By placing an order, you agree to these Terms and Conditions, without affecting your rights under&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-288","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Legal Terms - Olyoo<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/olyoo.eu\/ro\/terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Legal Terms - Olyoo\" \/>\n<meta property=\"og:description\" content=\"Terms and Conditions Last updated: October 24, 2026 Welcome to Olyoo! 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